Terms of service
General Terms and Conditions
Last updated: September 29, 2026
1. Scope of Application
These General Terms and Conditions apply to all orders placed by consumers through the ChicShop online store.
Notingo
22 Light St
MD 21202 Baltimore
United States
Email: support@notingo.shop
Phone: +1 5056874756
2. Conclusion of the Contract
The presentation of products in our online store does not constitute a legally binding offer to conclude a sales contract.
By placing an order, the customer submits a legally binding offer to purchase the selected goods.
The purchase contract is concluded once we accept the order, including by sending the corresponding order confirmation or by dispatching the goods to fulfill the order, where applicable under the circumstances.
3. Product Information
We make every reasonable effort to ensure that product descriptions, images, prices, and other information displayed in our online store are accurate and up to date.
Minor discrepancies may occur, particularly due to differences in screen displays or other technical factors.
4. Prices
All prices displayed in our online store are those applicable at the time the order is placed.
Where required by law, the prices displayed include the applicable statutory value-added tax (VAT).
Any applicable shipping costs will be clearly displayed during the ordering process before the order is completed.
5. Payment
The payment methods available in our online store will be displayed to the customer during the ordering process.
The order must be paid using the payment method selected by the customer.
6. Delivery
The estimated delivery time is generally 2 to 3 weeks, unless a different delivery period is specified for the respective product.
The actual delivery time may depend on the product, destination country, shipping provider, and other circumstances.
In the event of an exceptional delay, we will inform the customer where reasonably possible.
7. Delivery Restrictions
The countries to which delivery is available, as well as any applicable delivery restrictions, will be displayed in the online store or during the ordering process.
8. Right of Withdrawal
Consumers generally have a statutory 14-day right of withdrawal.
Further details regarding the right of withdrawal are provided in our Returns and Refunds Policy.
9. Statutory Warranty Rights
The statutory warranty rights applicable under the law shall apply to our goods.
If you receive a defective or faulty product, please contact us at:
10. Liability
We shall be liable in accordance with the applicable statutory provisions.
Any limitations of liability shall not apply where mandatory statutory liability provisions require otherwise, in particular in cases of intent, gross negligence, injury to life, body, or health, or claims arising under mandatory statutory provisions.
11. Customer Service
For questions regarding orders, products, deliveries, or returns, you can contact us at:
Email: support@notingo.shop
Phone: +1 5056874756
12. Applicable Law
The law of the Federal Republic of Germany shall apply, subject to any mandatory consumer protection provisions of the country in which the consumer has their habitual residence.
13. Amendments
We reserve the right to update these General Terms and Conditions where necessary due to changes in applicable law or changes to our business model.
For contracts that have already been concluded, the version of the General Terms and Conditions applicable at the time the contract was concluded shall remain applicable.